How It Works

VidaCall

VidaCall is a pre-paid international long distance service that provides customers with an easy and convenient way to stay in touch with family, friends and business associates. VidaCall offers all the convenience of a pre-paid calling card, but you will never need to remember a long pin number.

Simply register on our signup page or call our customer service representatives at 866-VIDACall (866-843-2225) in the US.

You will access the VidaCall service by dialing a local access number or a toll free number. We will recognize your telephone number, as long as it is registered in your account, and allow you to place your call.

Our automated system will give you your account balance and the minutes you have left each time you make a call. When you complete each call, the cost of the call will be deducted from your original purchase. The call detail record of each call is available to view immediately after you hang up on the "My Account" page under Call Detail Records.

You may call anywhere in the world using VidaCall.

How Do I Sign Up?

Sign up on our web site at vidacall.net/signup and establish your account in just a few minutes. You will register any phone number you chose to make your calls from. This includes your cell phone number, your home phone number or even your work phone number.

You may also call our customer service center at 866-VIDACall (866-843-2225) in the US. Our friendly customer service agents will be glad to establish your account for you by phone. Please have your credit or debit card ready. Your account will be available as soon as the sign up process and credit or debit card payment method has been completed. You can be assured of the security measures we have in place using SSL, a high level encryption service to protect your credit or debit card information and your privacy.

How Do I Recharge My Account?

There are 3 options to recharge your account.

  • Automatic Recharge - is a setting in your account profile that you manage. You can set a certain threshold you desire and VidaCall will automatically recharge your account for as little as when your balance reaches the .00 level. Higher thresholds are also available.
  • On-line - You may also recharge your account on-line by signing in to your account and using the recharge option. You may recharge your account for as little as
  • Customer Service - will also be able to help you recharge your account. Contact the VidaCall customer support desk at 866-VIDACall (866-843-2225) in the US.

Dialing Instructions

How do I place an international call from my mobile phone using VidaCall?




Other Important Things To Know

Making calls from unregister phone numbers (Like a hotel or pay phone)

Since hotel and pay phone telephone numbers are not registered in your VidaCall account, the following instructions apply:

  • Dial the local VidaCall access number (Hotel charges may apply)
  • Enter your 10 digit account number
  • Dial your destination number followed by the # sign.

Where to find your local access number

All VidaCall local access numbers are available at vidacall.net under the "Local Access Numbers" tab.